Shipping & Handling
We deliver to the countries that are available to you in the drop-down menu when you register for a shopping account. We usually process your order within 48 hours and operates from Monday-Friday. If there are any unexpected delays you will be notified for further options.
To ensure we are able to deliver your purchase, we use ‘track and trace’ couriers, which use a scanning system follow the progress of the delivery, and require a signature on receipt of the package
Please note that we are unable to deliver to PO Boxes outside of New Zealand.
Please see below for estimated delivery times from dispatch. We use Courier Post as our courier service. Please be aware with current COVID19 times the delivery service is disrupted and may take a little longer.
Within New Zealand
- $7.00 flat rate for courier anywhere in New Zealand.
- All deliveries will take 1-3 working days for towns, please allow and extra 3 days for rural deliveries
- Delivered by Courier Post.
International orders
PLEASE NOTE: With these discruptive times freight is taking a little longer than normal. This is out of our control. All orders are send via courier not post.
Australia:
- $12 NZD flat rate for anywhere in Australia
- All deliveries will take estimated 8-10 working days
- Sent via Courier Post New Zealand
Rest of the World
- $18 NZD flat rate
- Please allow 10-15 working days for your delivery
- Sent via Courier Post New Zealand